PROJECTS
Airlines and business aircraft operators face pressures like few other industries – heavily regulated, highly competitive, ultra-visible and with incredibly tight margins. It also one that has a seen many changes, competition from low-cost players, from volcanoes erupting to infectious disease outbreaks.
Technology therefore become crucial to the airline industry, from reservation, to sales, to key managing its key operations. Here are some of the projects I have been involved to help the airlines.
Project 1 | Customer Projects
Bid to Upgrade
Successful partnership with key customer on product collaboration resulting in customer piloting with my company on several new products and one product even lead to a 18% increase in front cabin load factor and strong endorsement from customer. News link
Dynamic Packaging Website
Successful implementation of a online holiday portal using API that will allow customers to book their flights, hotels, transfers and tours through partnership with the airline and agency partner. News link
Project 2 | New Accounts/Deals
Secured several major new accounts in the area of distribution and airline IT in Myanmar, Vietnam and the Philippines and develop new businesses with start-up and low cost carriers.
The biggest win was the signing by a major Philippine based airline for a full Airline IT system.
Project 3 | Website Launch/RMS Launch/PSS Migration
Implemented several large projects - launch of SilkAir.com and PROS O&D revenue management system. Project Director to migrate the airline legacy host system - Kriscom to the new generation Altea pss system.
Current Projects | Crew Operations/Pairing & Rosters/ Workforce Planning
Crew is a major cost and resource to the airline. From short to mid & long term crew roster & pairings, workforce assessment & planning to managing crew & aircraft operations you need technology to support you. Here are some of the questions you should ask yourself & I might just have a solution for you.
Crew Operations
Crew Planning
- How are you optimizing your rosters/pairings ?
- How does the plan get impacted by disruption?
- How can you systematically improve efficiency ?
Operation
- What ROI are you getting from your system ?
- How are you dealing with disruption ?
- How many people does it take to run - crewing IT?
Training
- How long does it take to establish training requirements?
- How are you flexing training with disruption ?
- Are you digitally grading ?
Pairing/Roster
Crew Planning
- How do you meet targets set by workforce plan ?
- How can you systematically improve efficiency ?
- Have you can considered how to manage part time crew?
Operation
- What are the cost implications of crew decisions?
- How do you ensure compliance with rules & fatique ?
- How can you improve planning?
Training
- What operational levers exist for training (recurrent/new) ?
- Will you face resource constrains ?
- What recurrent training can you move around ?
Workforce
Crew Planning
- Have you understood minimum crew requirements
- How can you systematically improve efficiency ?
- Have you can considered how to manage part time crew?
Operation
- What are the impacts of flying variability ?
- Have you modeled different return to capacity ?
- How can you systematically reduce costs?
Training
- How will you keep training current during leave ?
- Will you face training resource constrains?
- What options are there for augmenting training ?
- If info is evolving, how will you keep up with manual scenario modelling ?
- Spreadsheet modelling is limited and slow